Receptionist

Fortrex; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Basic Life Insurance

Short- and Long-Term Disability

401k Retirement Plan

Paid Holidays

Paid Vacation

Employee Assistance Program (EAP)

Training & Development Opportunities

Job summary

Fortrex is seeking a friendly Receptionist to greet visitors, answer inquiries, and manage calls, ensuring smooth daily operations at our corporate office. Based at our Atlanta, GA headquarters, you will learn the purpose of each visit, assist with scheduling, and support mail and document handling while upholding Fortrex's commitment to customer service and workplace safety.

Ideal candidates are 18+, personable, reliable, with a customer-first attitude; experience with phone systems is a plus,

Qualifications

• Must be 18 years of age or older.
• Friendly personality.
• Reliable and self-motivated; provides great customer service.
• Experience with phone systems.

Responsibilities

• Operate telephone switchboard to answer, screen, or forward calls.
• Welcome visitors and guide them to their destinations.
• Transmit information to customers and team members using mail or fax.
• Provide information about locations and services.
• Assist with scheduling meetings and keeping the office organized.
• Oversee office visitor policy and mail handling.

Skills

Phone systems

Customer service

Organized

Friendly

Job description

Position Summary

WHO YOU ARE: Are you a friendly and organized individual looking to be the welcoming face of our company? Join our team as a Receptionist where you will greet visitors with warmth and efficiency, ensuring smooth operations from the moment they step through our doors.

Who We Are

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
• Deliver On Our Promises: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.
• Win as a Team: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.
• Advance a Safer Future: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

Job Description

The Receptionist is the warm ambassador of our company, greeting visitors, fielding inquiries, managing calls, and offering vital administrative assistance to ensure the smooth functioning of our office. Job duties include:

• Operate telephone switchboard to answer, screen, or forward calls, provide information, and take messages.
• Train new and existing team members on phone systems.
• Welcome people as they enter the establishment, learn the purpose of their visit, and guide or accompany them to their intended destinations.
• Oversee and assist with enforcement of Kieler office visitor policy.
• Transmit information or documents to customers and team members using computer, mail, or facsimile machine.
• Provide information about establishment, such as location of departments or offices, team members within the organization, or services provided.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Assist with data collection and data entry on basic incoming team member record requests.
• Conduct data analysis to address inquiries from customers or member of the public.
• Assist with keeping the office organized and running smoothly.
• Assist with scheduling, coordinating, setting up and taking down meetings.
• Oversee annex building by keeping supplies stocked and areas cleaned up.
• Other duties as assigned.

YOUR MUST HAVES

• Must be 18 years of age or older.
• Friendly personality.
• Reliable and self-motivated, someone who is going to show up and provide great customer service.

WHAT WE PREFER YOU HAVE

• Experience with phone systems

OUR ENVIRONMENT

This position is based in the Corporate Headquarters consisting of a traditional office setting where you are required to sit for extended periods of time while working on a computer, answering phones, and standing for periods of time to sort and distribute mail.

WHAT WE OFFER

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short- and Long-Term Disability
• 401k Retirement Plan
• Paid Holidays (varies by location)
• Paid Vacation
• Employee Assistance Program ("EAP")
• Training & Development Opportunities

Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

EEO DISCLAIMER

Fortrex and Safe Foods, a division of Fortrex, are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex and Safe Foods are committed to complying with the laws protecting qualified individuals with disabilities.

Fortrex and Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.