Guest Experience Agent - Front Desk (Great Pay)

PM-Hospitality-Strategies,-Inc.; Wilmington (DE); On-site; USD 26,000 - 38,000; Full time

Job summary

PM-Hospitality-Strategies, Inc. is seeking a friendly Front Desk Associate to be the face of the hotel, ensuring a warm, welcoming environment from check-in to check-out.

You’ll share knowledge of local restaurants, entertainment, and events, while handling guest requests with professionalism and a can-do attitude. A High School diploma and some related experience are preferred. This position offers a fast-paced team setting and growth opportunities.

Qualifications

• High School diploma or equivalent required.
• 3–6 months related front desk experience preferred.
• Strong customer-service skills and a positive, professional demeanor.

Responsibilities

• Greet and assist guests at the front desk with a warm, welcoming attitude.
• Provide local area information and recommendations to guests.
• Handle guest check-ins/outs, process payments, and use PMS and databases to complete tasks.

Skills

Customer service

Cash handling

Front desk

Education

High School Diploma or equivalent

Tools

PMS (Property Management System)

Computers

Databases

Job description

PM-Hospitality-Strategies, Inc. is seeking a friendly Front Desk Associate to be the face of the hotel, ensuring a warm, welcoming environment from check-in to check-out.

You’ll share knowledge of local restaurants, entertainment, and events, while handling guest requests with professionalism and a can-do attitude. A High School diploma and some related experience are preferred. This position offers a fast-paced team setting and growth opportunities.