Front Desk Guest Experience Specialist

Highgate Hotels, LP; Scarborough (ME); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading hospitality company is seeking a Guest Service Agent in Scarborough, ME. The role focuses on providing attentive service during guest check-ins and check-outs. Successful candidates will have a high school diploma, relevant customer service experience, and effective communication skills. The position requires flexibility, attention to detail, and the ability to multitask. Competitive hourly compensation is offered for this full-time role.

Qualifications

• Customer service experience preferred.
• Flexible and long hours sometimes required.
• Ability to stand during entire shift.

Responsibilities

• Greet and welcome all guests approaching the Front Desk.
• Handle check-ins and check-outs in a friendly manner.
• Maintain a clean work area.

Skills

Customer service experience

Effective communication

Multitasking

Education

High School diploma or equivalent

College coursework in related field

Tools

Computer experience

Job description

A leading hospitality company is seeking a Guest Service Agent in Scarborough, ME. The role focuses on providing attentive service during guest check-ins and check-outs. Successful candidates will have a high school diploma, relevant customer service experience, and effective communication skills. The position requires flexibility, attention to detail, and the ability to multitask. Competitive hourly compensation is offered for this full-time role.