Guest Experience Specialist — Front Desk

HHM Hospitality; Hillsboro (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

A hospitality company in Hillsboro, Oregon is looking for a Guest Service Agent. The role involves greeting and registering guests, managing payments, and resolving complaints in a friendly manner. Candidates should have customer service experience and a high school diploma. The work schedule will vary and may require standing for extended periods. The company offers competitive wages and a range of benefits including health insurance and paid time off.

Qualifications

• Previous customer service experience or equivalent training required.
• High School diploma or equivalent preferred.
• Knowledge of PMS systems preferred.

Responsibilities

• Greet, register and service guests in a friendly manner.
• Establish methods of payment and verify credit.
• Respond to guest requests in a timely manner.
• Receive and resolve guest complaints.

Skills

Customer service experience

Knowledge of PMS systems

Education

High School diploma or equivalent

Job description

A hospitality company in Hillsboro, Oregon is looking for a Guest Service Agent. The role involves greeting and registering guests, managing payments, and resolving complaints in a friendly manner. Candidates should have customer service experience and a high school diploma. The work schedule will vary and may require standing for extended periods. The company offers competitive wages and a range of benefits including health insurance and paid time off.