Guest Experience Front Desk Associate

Brookdale; Jacksonville (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early wage access (hourly associates)

ID theft protection (optional)

Pet insurance (optional)

Paid Time Off (Full Time)

Paid holidays

Company provided life insurance

Adoption benefit

Disability insurance (short & long)

Flexible Spending Accounts

Health Savings Account

Other optional life insurance

Hospital indemnity insurance

Legal plan

Tuition reimbursement

Job summary

Brookdale in Jacksonville, FL is seeking a Receptionist to welcome visitors, answer questions, and direct calls to residents and staff. The role includes handling mail, basic clerical tasks, and maintaining visitor logs to ensure smooth daily operations.

We value friendly, professional individuals who can respond calmly in emergencies and support a warm, home-like community environment for residents and families.

Qualifications

• Greeting visitors and answering questions.
• Managing guest sign-in and directing calls to residents/staff.
• Handling basic office/clerical tasks and mail duties.

Responsibilities

• Greets all visitors, answers questions, signs guest sheets, and routes calls.
• Sorts, delivers, and collects community and resident mail; may perform basic clerical tasks and maintain visitor logs.
• Responds to resident emergencies per community protocol.

Job description

Brookdale in Jacksonville, FL is seeking a Receptionist to welcome visitors, answer questions, and direct calls to residents and staff. The role includes handling mail, basic clerical tasks, and maintaining visitor logs to ensure smooth daily operations.

We value friendly, professional individuals who can respond calmly in emergencies and support a warm, home-like community environment for residents and families.