Front Desk & Guest Experience Specialist

JdV by Hyatt; San Francisco (CA); On-site; USD 96,432,000 - 110,208,000; Full time

Job summary

Hotel Kabuki, a Hyatt property in San Francisco, seeks a Front Office Associate to ensure smooth check-in/out and promote hotel services. You will be the first point of contact for guests, delivering efficient service in a stylish boutique setting.

The role emphasizes guest satisfaction, clear communication, and the ability to manage payment processing while responding promptly to inquiries. This hourly position offers competitive compensation at $36.06 per hour.

Qualifications

• A genuine desire to satisfy guests in a fast-paced environment.
• Clear, refined verbal and written communication.
• Ability to stand and be on your feet for extended periods.

Responsibilities

• Handle guest registration and check-in/out processes.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Represent Hyatt as the face of the front desk.

Skills

Guest focus

Verbal & written communication

Stand for long periods

Job description

Hotel Kabuki, a Hyatt property in San Francisco, seeks a Front Office Associate to ensure smooth check-in/out and promote hotel services. You will be the first point of contact for guests, delivering efficient service in a stylish boutique setting.

The role emphasizes guest satisfaction, clear communication, and the ability to manage payment processing while responding promptly to inquiries. This hourly position offers competitive compensation at $36.06 per hour.