Front Office Agent

JdV by Hyatt; San Francisco (CA); On-site; USD 96,432,000 - 110,208,000; Full time

Job summary

Hotel Kabuki, a Hyatt property in San Francisco, seeks a Front Office Associate to ensure smooth check-in/out and promote hotel services. You will be the first point of contact for guests, delivering efficient service in a stylish boutique setting.

The role emphasizes guest satisfaction, clear communication, and the ability to manage payment processing while responding promptly to inquiries. This hourly position offers competitive compensation at $36.06 per hour.

Qualifications

• A genuine desire to satisfy guests in a fast-paced environment.
• Clear, refined verbal and written communication.
• Ability to stand and be on your feet for extended periods.

Responsibilities

• Handle guest registration and check-in/out processes.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Represent Hyatt as the face of the front desk.

Skills

Guest focus

Verbal & written communication

Stand for long periods

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization - Hotel Kabuki

At Hyatt, we believe our guests select Hyatt becauseof our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hotel Kabuki is a stylish boutique hotel in San Francisco’s Japantown, blending modern Asian and Western design with upscale amenities and a vibrant neighborhood vibe. Nestled near the Fillmore District and Pacific Heights, Hotel Kabuki offers a serene yet central location ideal for exploring iconic San Francisco landmarks like Union Square and the Golden Gate Bridge. The hotel features elegant rooms and suites, many with balconies and panoramic city or garden views. The interiors reflect a chic fusion of East and West, with a lofted-beam lobby that exudes a lounge-like atmosphere. Additional amenities include a modern fitness center, meeting facilities, and pet-friendly accommodations.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

This is an hourly position with a rate of $36.06

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Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.