Front Desk & Guest Experience Specialist

HRI Hospitality; San Francisco (CA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K

Paid time off

Discounted hotel stays

Job summary

HRI Hospitality is seeking a Guest Services Agent in San Francisco, CA. The ideal candidate will verify daily transactions, compile reports, and maintain service quality.

Applicants must possess a high school diploma, excellent communication skills, and a customer-oriented attitude. The position offers competitive hourly pay and benefits including medical insurance and discounted hotel stays.

Qualifications

• Must communicate effectively with guests and staff.
• Ability to compute basic math calculations.
• Previous training in computer systems is desirable.

Responsibilities

• Verify accuracy of daily business transactions.
• Compile and distribute various reports.
• Maintain knowledge of hotel services and facilities.
• Answer guest inquiries promptly and professionally.

Skills

Communication in English

Mathematical calculations

Computer skills

Customer service

Education

High school diploma or equivalent

College degree, Accounting major preferred

Job description

HRI Hospitality is seeking a Guest Services Agent in San Francisco, CA. The ideal candidate will verify daily transactions, compile reports, and maintain service quality.

Applicants must possess a high school diploma, excellent communication skills, and a customer-oriented attitude. The position offers competitive hourly pay and benefits including medical insurance and discounted hotel stays.