Front Desk & Guest Experience Specialist

Atria Senior Living, Inc.; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

Atria Senior Living is seeking a friendly receptionist to greet visitors, answer calls, route inquiries, and support daily administrative tasks at the Philadelphia community.

The role requires strong communication, basic math for billing and scheduling, and the ability to manage multiple tasks in a fast-paced environment while maintaining a welcoming atmosphere for residents and families.

Qualifications

• Must have a high school diploma or GED or equivalent
• Basic First Aid and CPR certification as required
• Completion of all Atria training programs as specified
• Able to read and comprehend simple instructions, write simple correspondence, and present information clearly

Responsibilities

• Answers incoming telephone calls cheerfully and forwards calls to the appropriate personnel
• Retrieves messages from voice mail and forwards to staff
• Welcomes on-site visitors and announces them to the appropriate personnel
• Maintains appointment calendars and related schedules
• Collects rent and provides information for billing to bookkeeping
• Orders, receives, and maintains office supplies
• May drive company vehicle if required by community
• Performs other clerical duties as needed

Skills

Customer service orientation

Telephone etiquette

Multitasking

Education

High school diploma or GED

Basic First Aid and CPR certification

Job description

Atria Senior Living is seeking a friendly receptionist to greet visitors, answer calls, route inquiries, and support daily administrative tasks at the Philadelphia community.

The role requires strong communication, basic math for billing and scheduling, and the ability to manage multiple tasks in a fast-paced environment while maintaining a welcoming atmosphere for residents and families.