Front Desk & Guest Experience Specialist

Paycom; Pennsylvania; On-site; USD 18,000 - 26,000; Part time

Job summary

DoubleTree By Hilton Lawrence is seeking a part-time Front Desk Agent to warmly greet guests, manage check-ins/outs, and provide accurate information and services. The role requires high school education and relevant hotel experience, along with the ability to handle guest concerns calmly and professionally.

The successful candidate will maintain a friendly demeanor, learn the front desk system, process payments, and contribute to a smooth guest experience in a fast-paced hotel environment.

Qualifications

• High School Education and relevant hotel experience.
• Ability to handle guest objections and disputes to satisfactory results.
• Ability to show initiative in job performance.

Responsibilities

• Greet guests upon arrival and ensure a welcoming atmosphere.
• Assist with check-ins and check-outs.
• Provide accurate information and services to guests.

Skills

Customer service

Communication

Stress management

Education

High School Diploma

Job description

DoubleTree By Hilton Lawrence is seeking a part-time Front Desk Agent to warmly greet guests, manage check-ins/outs, and provide accurate information and services. The role requires high school education and relevant hotel experience, along with the ability to handle guest concerns calmly and professionally.

The successful candidate will maintain a friendly demeanor, learn the front desk system, process payments, and contribute to a smooth guest experience in a fast-paced hotel environment.