Front Desk Guest Experience Specialist

Valor Hospitality Partners; Orange Beach (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Daily Pay

Team member discount program

Uniforms provided

Job summary

Valor Hospitality Partners in Orange Beach, AL seeks a Front Desk/Guest Relations Associate to assist guests at check-in/check-out, answer questions, and help with reservations. You will be the first point of contact, delivering warm hospitality and accurate information.

Responsibilities include quoting room rates, assisting with special requests, coordinating with housekeeping, and addressing guest concerns.

Qualifications

• High school diploma or equivalent experience.
• 3–12 months of employment in a related guest relations position.
• Excellent computer and cash handling skills.

Responsibilities

• Handle guest registration, room assignments, quotes, upsell and payments.
• Verify registration details and rates against systems.
• Pre-register, block reservations and manage same-day/future bookings.
• Coordinate check-ins/check-outs with cash handling and folio accuracy.
• Ensure cash and equivalents balance at shift start/end.
• Resolve guest inquiries, directions, and local attractions.

Skills

Cash handling

Guest service

Computer literacy

Education

High school diploma

Job description

Valor Hospitality Partners in Orange Beach, AL seeks a Front Desk/Guest Relations Associate to assist guests at check-in/check-out, answer questions, and help with reservations. You will be the first point of contact, delivering warm hospitality and accurate information.

Responsibilities include quoting room rates, assisting with special requests, coordinating with housekeeping, and addressing guest concerns.