Guest Services Specialist — Front Desk (Daily Pay, Hotel Discount)

Hotel Indigo Orange Beach - Gulf Shores; Orange Beach (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Team Member Discount

Uniforms Provided

Job summary

Valor is seeking a friendly Front Desk Associate to welcome guests, handle check-ins/outs, and answer questions at the property in Orange Beach. You will pre-register, manage reservations, provide quotes, upsell when possible, and process payments accurately following hotel policies.

The ideal candidate has a high school diploma and 3–12 months experience in guest relations, strong computer and cash-handling skills, and a sociable, energetic demeanor.

Qualifications

• High school diploma or equivalent.
• 3–12 months of experience in a guest relations/ front desk role.
• Excellent computer and cash handling skills.
• Sociable, energetic demeanor with strong communication abilities.

Responsibilities

• Handle guest registration and room assignments at check-in.
• Pre-register, block reservations, and process same-day or future bookings.
• Provide quotes, upsell rooms, and collect payments on folios.
• Verify registrations, rates, and payment details for accuracy.
• Coordinate with Housekeeping and Front Desk to manage room status.

Skills

Cash handling

Guest relations

Communication

Computer skills

Education

High school diploma

Tools

POS system

Job description

Valor is seeking a friendly Front Desk Associate to welcome guests, handle check-ins/outs, and answer questions at the property in Orange Beach. You will pre-register, manage reservations, provide quotes, upsell when possible, and process payments accurately following hotel policies.

The ideal candidate has a high school diploma and 3–12 months experience in guest relations, strong computer and cash-handling skills, and a sociable, energetic demeanor.