Guest Experience Agent — Hotel Front Desk

Valor Hospitality Partners, LLC; Orange Beach (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Team Member Hotel Discount Program

401k with employer match

Tuition Reimbursement

Job summary

Valor Hospitality Partners, LLC is seeking a dedicated Guest Services Agent for Hotel Indigo in Orange Beach, Alabama. This role involves greeting guests, managing check-ins and check-outs, and ensuring a welcoming environment. The ideal candidate will possess strong guest service skills and have prior experience in a similar position.

As a key team member, you will facilitate guest needs and work closely with the Front Desk and Housekeeping departments. The position offers a competitive salary and a comprehensive benefits package, including health insurance and paid time off.

Qualifications

• Three to twelve months of employment in a guest relation position.
• Ability to stand for extended periods of time.
• Communicate information and hotel services effectively.

Responsibilities

• Handle guest registration and room assignments.
• Manage guest check-ins/check-outs according to hotel policy.
• Resolve guest complaints and inquiries.

Skills

Computer skills

Cash handling

Guest service-oriented demeanor

Education

High school diploma or equivalent

Job description

Valor Hospitality Partners, LLC is seeking a dedicated Guest Services Agent for Hotel Indigo in Orange Beach, Alabama. This role involves greeting guests, managing check-ins and check-outs, and ensuring a welcoming environment. The ideal candidate will possess strong guest service skills and have prior experience in a similar position.

As a key team member, you will facilitate guest needs and work closely with the Front Desk and Housekeeping departments. The position offers a competitive salary and a comprehensive benefits package, including health insurance and paid time off.