Front Desk & Guest Experience Specialist

Hamister Group; Newtown (PA); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Hamister Group is seeking a Front Office - Guest Services Representative to greet guests and manage check-ins and check-outs at our Newtown, PA property.

The role requires basic computer skills, on-the-job training, and a commitment to brand standards, with daily tasks including answering phones, stocking the front desk and suite shop, and coordinating with housekeeping to ensure guest satisfaction.

Qualifications

• Assisting guests with checking in and checking out.
• Answering phone calls and front desk tasks.
• Basic computer skills and simple online training.

Responsibilities

• Assisting guests with checking in, managing their stays, and checking out.
• Relaying information to housekeeping and ensuring guest satisfaction.
• Stocking the front desk and suite shop and supporting day-to-day operations.

Job description

Hamister Group is seeking a Front Office - Guest Services Representative to greet guests and manage check-ins and check-outs at our Newtown, PA property.

The role requires basic computer skills, on-the-job training, and a commitment to brand standards, with daily tasks including answering phones, stocking the front desk and suite shop, and coordinating with housekeeping to ensure guest satisfaction.