Front Desk Guest Experience Specialist

Newport Hospitality Group, Inc; New Jersey; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation & Sick Time

Medical, Dental & Vision Insurance

401(k) Eligibility After 90 Days

DailyPay Access

Growth Opportunities

Job summary

Newport Hospitality Group, Inc is seeking front desk agents at Courtyard Somerset to ensure exceptional guest experiences and maintain hotel operations. Responsibilities include checking guests in and out, assisting with reservations, and resolving guest concerns efficiently.

Ideal candidates will possess strong communication skills, a positive attitude, and reliability. The position offers benefits including paid vacation, medical insurance, and opportunities for growth within the company.

Qualifications

• Strong attendance and punctuality.
• Excellent communication skills.
• Ability to resolve guest concerns effectively.

Responsibilities

• Welcome and check guests in and out.
• Assist with reservations and guest requests.
• Communicate with housekeeping and maintenance teams.

Skills

Teamwork

Communication

Positive attitude

Punctuality

Reliability

Job description

Newport Hospitality Group, Inc is seeking front desk agents at Courtyard Somerset to ensure exceptional guest experiences and maintain hotel operations. Responsibilities include checking guests in and out, assisting with reservations, and resolving guest concerns efficiently.

Ideal candidates will possess strong communication skills, a positive attitude, and reliability. The position offers benefits including paid vacation, medical insurance, and opportunities for growth within the company.