Front Desk Guest Experience Specialist

24-7 Hotel Management; La Quinta, Northern (CA, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Company parties

Competitive salary

Employee discounts

Free food & snacks

Job summary

24-7 Hotel Management is seeking a friendly Guest Services Agent to welcome guests, handle check-ins, and provide local recommendations. You will help ensure a warm, efficient experience from arrival to departure, contributing to our goal of exceptional guest satisfaction.

Join a team that values training, advancement, and a positive work culture in a fast-paced hospitality environment.

Qualifications

• Exceptional interpersonal skills required to interact with guests and staff
• Excellent communication with people from diverse backgrounds
• Knowledge of local events and attractions to offer tailored recommendations
• Willingness to multitask and adapt as daily priorities change
• Focus on guest satisfaction and delivering a memorable experience
• Able to communicate clearly in both verbal and written forms

Responsibilities

• Provide exceptional guest experiences at the front desk and beyond.
• Assist guests with inquiries, check-ins, and recommendations.
• Collaborate with team to exceed guest expectations.

Skills

Interpersonal skills

Communication

Knowledge of local events

Multitasking

Guest satisfaction

Verbal and written communication

Job description

24-7 Hotel Management is seeking a friendly Guest Services Agent to welcome guests, handle check-ins, and provide local recommendations. You will help ensure a warm, efficient experience from arrival to departure, contributing to our goal of exceptional guest satisfaction.

Join a team that values training, advancement, and a positive work culture in a fast-paced hospitality environment.