Front Desk & Guest Experience Specialist

Cardone Training Technologies, Inc.; Aventura (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision for you &/

401k with company match

Paid Time Off

Wellness programs

Education resources

Uncapped commissions

Job summary

Cardone Training Technologies, Inc. is seeking a dependable Front Desk professional in Florida to greet visitors and manage a polished lobby.

You will handle guest check-ins, route inquiries, and support mail, deliveries, and events to ensure a seamless first impression and strong brand representation. The role requires excellent verbal and written communication, attention to detail, and the ability to multitask in a fast-paced corporate setting.

Qualifications

• Prior experience in reception, front desk, hospitality, or administrative support roles preferred.
• Experience in a corporate or professional office environment is a plus.
• Professional appearance and demeanor at all times.

Responsibilities

• Greet all visitors, clients, and team members in a professional and welcoming manner.
• Manage guest check-in procedures and notify appropriate staff of arrivals.
• Maintain a clean, organized, and presentation-ready lobby and reception area.
• Provide general information regarding office logistics, meetings, and events.
• Enforce visitor access protocols and maintain security standards.
• Monitor and respond to general inquiry email inboxes in a timely manner.
• Route calls and email inquiries to appropriate departments efficiently.
• Ensure all incoming communication is handled promptly and documented when necessary.
• Receive, sort, and distribute incoming mail and deliveries daily.
• Coordinate outgoing mail and courier pickups as required.
• Maintain accurate tracking of important packages and time-sensitive deliveries.
• Communicate delivery notifications to appropriate team members promptly.
• Track and monitor office supply inventory levels.
• Submit restocking requests proactively to prevent shortages.
• Maintain organized storage areas and supply closets.
• Assist with basic administrative tasks that support daily office operations.
• Prepare conference rooms and common areas for meetings or executive visits.
• Provide hospitality support for client-facing meetings and internal gatherings.
• Assist during in-office events to ensure a smooth and professional experience for attendees.
• Maintain a polished, professional appearance and demeanor at all times.
• Handle sensitive information with discretion and sound judgment.
• Address visitor questions or concerns calmly and efficiently.
• Represent the company with consistency, reliability, and professionalism.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Attention to detail

Office software

Google Workspace

MS Office

Mac OS

Tools

Google Workspace

Microsoft Office

Mac OS

Job description

Cardone Training Technologies, Inc. is seeking a dependable Front Desk professional in Florida to greet visitors and manage a polished lobby.

You will handle guest check-ins, route inquiries, and support mail, deliveries, and events to ensure a seamless first impression and strong brand representation. The role requires excellent verbal and written communication, attention to detail, and the ability to multitask in a fast-paced corporate setting.