Front Desk Guest Experience Lead (Daily Pay)

Aimbridge Hospitality; Waco (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k

Job summary

Woodspring Suites Waco Front Desk Agent is a member of Aimbridge Hospitality, stationed at the Waco property. The role focuses on welcoming guests, handling check-ins/check-outs, and ensuring a smooth front desk experience with accuracy and hospitality.

The ideal candidate embraces guest service, clear communication, and quick problem-solving. On-site teamwork and reliable multitasking are essential for daily operations at this location.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, professional guest service and seamless check-ins/check-outs.
• Communicate clearly with guests and team to maintain smooth operations.
• Think quickly to resolve issues and turn challenges into positive guest experiences.
• Multitask by juggling reservations, requests, and front desk duties effectively.

Skills

Guest service

Communication

Multitasking

Problem solving

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Woodspring Suites Waco Front Desk Agent is a member of Aimbridge Hospitality, stationed at the Waco property. The role focuses on welcoming guests, handling check-ins/check-outs, and ensuring a smooth front desk experience with accuracy and hospitality.

The ideal candidate embraces guest service, clear communication, and quick problem-solving. On-site teamwork and reliable multitasking are essential for daily operations at this location.