Residence Inn Waco South - Front Desk Agent

Aimbridge Hospitality; Waco (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Daily Pay available

Medical, Dental, and Vision Coverage

401(k) Retirement Plan

Paid Time Off

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent at the Residence Inn Waco South. In this role, you will ensure guest satisfaction through excellent service, managing check-ins and reservations efficiently.

The ideal candidate has a high school diploma and experience in hospitality. Benefits include medical coverage, paid time off, and a 401(k) plan. Join us in making lasting memories for our guests!

Qualifications

• Experience in a hotel or related field preferred.
• Ability to communicate clearly and confidently.
• Quick-thinking and able to resolve challenges efficiently.

Responsibilities

• Provide top-notch service to guests making their stay unforgettable.
• Handle reservations, check-ins, check-outs, and financial details.
• Maintain organization and smooth operations at the front desk.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office Suite

Job description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check‑ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: Bring warm vibes and top‑tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: Get the message across—clearly, confidently, and with a smile. Whether chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick‑Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggle reservations, check‑ins, check‑outs, and financial details, keeping everything organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Daily Pay available (ask your Recruiter for more details)
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Information

Residence Inn Waco South is a pet‑friendly, extended‑stay hotel located off I‑35, within walking distance of Central Texas Marketplace. Amenities include a year‑round pool, sports court, firepit, putting green, 24‑hour fitness center, onsite laundry, and Wi‑Fi. The property offers studio or one‑bedroom suites with full kitchens, work desks, 49‑inch flat‑screen TVs with Netflix, and more.