Front Desk Guest Experience Host

Aimbridge; Town of Belgium (WI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Salary package

DKV hospitalization insurance

Transport reimbursement

Meal vouchers

Flexible schedule

Training opportunities

Career advancement

Employee discounts

Job summary

Ghent Marriott Hotel in Ghent is seeking a friendly Hotel Receptionist to be the first welcome for guests, handling check-in/out and guest inquiries with Marriott standards. You will act as the main point of contact and promote hotel services while ensuring a warm, professional experience.

Ideal candidates bring hospitality background, Dutch and English fluency, ability to work flexible shifts, and comfort with systems like Opera, Protel or Mews.

Qualifications

• Strong guest-oriented mindset with a warm, professional demeanor.
• Excellent written and verbal communication in English and Dutch.
• Meticulous data handling and planning for smooth service delivery.
• Solution-oriented and able to respond promptly to guest concerns.

Responsibilities

• Greet guests warmly and assist with check-in and check-out per Marriott standards.
• Answer questions and address requests with a proactive, service-minded approach.
• Share local knowledge and dining tips with guests.

Skills

Guest orientation

Communication

Attention to detail

Problem solving

Tools

Opera

Protel

Mews

Job description

Ghent Marriott Hotel in Ghent is seeking a friendly Hotel Receptionist to be the first welcome for guests, handling check-in/out and guest inquiries with Marriott standards. You will act as the main point of contact and promote hotel services while ensuring a warm, professional experience.

Ideal candidates bring hospitality background, Dutch and English fluency, ability to work flexible shifts, and comfort with systems like Opera, Protel or Mews.