The LaSalle Hotel Chicago Autograph Collection - Front Desk Agent

Aimbridge Hospitality; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life & AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality's The LaSalle Chicago, Autograph Collection, is seeking a Front Desk Agent to deliver warm welcomes, seamless check-ins, and memorable departures. You’ll be the face of the hotel, coordinating reservations and guest requests with precision and a smile.

The role requires a high school diploma, familiarity with hotel management software and Microsoft Office, and a passion for guest service. Daily pay, benefits, and a supportive team await in downtown Chicago.

Qualifications

• High school diploma or equivalent and hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Strong customer service and communication skills.

Responsibilities

• Guest Service Superstar: warm vibes and top-tier service that make guests feel at home.
• Communication Champ: clear, confident messaging with guests and team.
• Quick-Thinking Problem Solver: resolve issues proactively and efficiently.
• Multitasking Marvel: manage reservations, check-ins/outs, and payments with precision.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The LaSalle Chicago, Autograph Collection located on South LaSalle Street in the heart of Chicago’s financial district, is a 232-room luxury hotel occupying the top four floors of a historic landmark building. It sits atop the JW Marriott Hotel, which occupies the first 12 stories of the former Continental Bank building.