Front Desk & Guest Experience Coordinator

Traditions-Management; Indianapolis (IN); On-site; USD 26,000 - 38,000; Full time

Job summary

Traditions-Management in Indianapolis is seeking a friendly Receptionist to manage the front desk, greet residents and staff, and provide light administrative support. You will be the welcoming face of the building and assist with scheduling, messages, and general clerical tasks.

In this role, you will handle calls, manage messages, and prepare documents, contributing to an organized, courteous environment.

Qualifications

• Answer incoming calls in a professional manner and determine purpose of call.
• Take and deliver messages.
• Provide general administrative and clerical support including scanning, faxing and copying to management.
• Maintain front desk procedures including contact information, directions and frequently asked questions.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.

Responsibilities

• Answer incoming calls in a professional manner and determine purpose of call and transfer call.
• Take and deliver messages.
• Provide general administrative and clerical support including scanning, faxing and copying to management.
• Maintain front desk procedures including contact information, directions and frequently asked questions.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.

Skills

Computer skills

Prioritization

Verbal and written communication

Organizational skills

Customer service

Job description

Traditions-Management in Indianapolis is seeking a friendly Receptionist to manage the front desk, greet residents and staff, and provide light administrative support. You will be the welcoming face of the building and assist with scheduling, messages, and general clerical tasks.

In this role, you will handle calls, manage messages, and prepare documents, contributing to an organized, courteous environment.