Front Desk & Guest Experience Coordinator

INTEGRA Biosciences Corp.; Hudson (NH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

PTO & holidays

Growth opportunities

Professional development

Job summary

INTEGRA Biosciences Corp is seeking a friendly, organized Front Office Representative to join our team. This role is the first contact for visitors, employees, and customers, providing administrative and customer service support to keep daily operations running smoothly.

You will welcome guests, check in visitors, route calls via Teams, manage customer orders, maintain data accuracy, and handle mail and office supplies.

Qualifications

• 1+ year in receptionist/front office or customer service role.
• Excellent interpersonal and customer service skills.
• Strong verbal and written communication and attention to details.
• Outstanding organizational and time management abilities.
• Must be able to lift 25 lbs and work independently.

Responsibilities

• Welcome guests, customers, and employees professionally.
• Check in visitors and issue guest badges.
• Serve as the primary front desk contact.
• Route calls via Microsoft Teams to the right departments.
• Provide timely customer service and respond to inquiries.
• Enter and maintain customer and company data.
• Manage shared customer service email inboxes.
• Process customer orders and assist with order management.
• Maintain office supply inventory.
• Handle mail, deliveries, and breakroom supplies.
• Coordinate lunch arrangements for meetings.
• Support additional administrative tasks as assigned.

Skills

Customer service

Front desk

Communication

Organization

Multitasking

MS Office

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Teams

Word

Excel

Job description

INTEGRA Biosciences Corp is seeking a friendly, organized Front Office Representative to join our team. This role is the first contact for visitors, employees, and customers, providing administrative and customer service support to keep daily operations running smoothly.

You will welcome guests, check in visitors, route calls via Teams, manage customer orders, maintain data accuracy, and handle mail and office supplies.