Front Desk & Guest Experience Coordinator

GREENACRES NISSAN; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free health insurance option

401(k) with company match

HSA contributions

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Job summary

Krause Auto Group is seeking a friendly, professional Receptionist / Customer Experience Coordinator to join our front desk team in Florida. You’ll be the first impression, greet customers, direct them to the right department, and keep the flow between sales and service seamless.

With our multi-brand luxury and mainstream portfolio and a family-owned culture, you’ll enjoy growth opportunities, ongoing training, and a supportive environment focused on employee success and customer satisfaction.

Qualifications

• Excellent communication and active listening required.
• Professional appearance and customer-first mindset.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner.
• Greet and welcome customers and direct them to the appropriate department.
• Notify sales or service staff when customers arrive and ensure proper introductions.
• Assist in scheduling and confirming sales appointments.
• Support sales and internal teams with communication and coordination.
• Maintain a professional and positive presence at all times.
• Type memos, correspondence, reports, and other documents as needed.
• Provide general administrative and front desk support.
• Assist with additional tasks as assigned by management.

Skills

Communication

Active listening

Multitasking

Professionalism

Punctuality

Customer-focused

Job description

Krause Auto Group is seeking a friendly, professional Receptionist / Customer Experience Coordinator to join our front desk team in Florida. You’ll be the first impression, greet customers, direct them to the right department, and keep the flow between sales and service seamless.

With our multi-brand luxury and mainstream portfolio and a family-owned culture, you’ll enjoy growth opportunities, ongoing training, and a supportive environment focused on employee success and customer satisfaction.