Customer Experience Coordinator - Front Desk | Growth & Perks

Angela Krause Ford; Alpharetta (GA); Sur place; USD 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with match

HSA contributions

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Service discounts

Family-owned culture

Long-term career stability

Supportive and team-oriented culture

Résumé du poste

Krause Auto Group in Georgia is seeking a friendly Receptionist / Customer Experience Coordinator to join our front-line team. You’ll be the first impression, welcoming guests and directing them to the right department, helping schedule appointments, and supporting our sales and service staff to create a seamless dealership experience.

We value professional appearance, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent written and verbal communication.
• Friendly, professional, organized front-desk presence.
• Ability to multitask in a busy dealership environment.
• Valid driver’s license is required.

Responsabilités

• Answer incoming dealership calls in a professional and friendly manner
• Greet and welcome customers and direct them to the appropriate department
• Notify sales or service staff when customers arrive and ensure proper introductions
• Assist in scheduling and confirming sales appointments
• Support sales and internal teams with communication and coordination
• Maintain a professional and positive presence at all times
• Type memos, correspondence, reports, and other documents as needed
• Provide general administrative and front desk support
• Assist with additional tasks as assigned by management

Connaissances

Communication

Active listening

Multitasking

Professional demeanor

Customer service

Punctuality

Description du poste

Krause Auto Group in Georgia is seeking a friendly Receptionist / Customer Experience Coordinator to join our front-line team. You’ll be the first impression, welcoming guests and directing them to the right department, helping schedule appointments, and supporting our sales and service staff to create a seamless dealership experience.

We value professional appearance, strong communication, and the ability to multitask in a fast-paced environment.