Front Desk & Customer Experience Coordinator

Hyundai of Venice; Alpharetta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free health insurance option available

401(k) with company match

HSA company contributions

Dental & vision insurance available

Paid vacation, PTO, and holidays

Career advancement opportunities—we ?m

Employee discounts on vehicles, parts

Family-owned and operated culture

Long-term career stability

Supportive and team-oriented environ

Job summary

Krause Auto Group is seeking a friendly Receptionist / Customer Experience Coordinator to join our front desk team. You’ll be the first impression for customers and ensure every interaction starts with a professional, welcoming experience.

This role involves answering calls, greeting customers, directing them to the right department, scheduling appointments, and providing general administrative support. Valid driver’s license required; growth opportunities within the multi-brand dealership.

Qualifications

• Strong communication and active listening
• Outgoing, positive, and professional personality
• Ability to multitask in a fast-paced environment
• Punctual, reliable, and detail-oriented work ethic
• Professional appearance and customer-first mindset
• Willingness to learn and grow within the organization

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner
• Greet and welcome customers and direct them to the appropriate department
• Notify sales or service staff when customers arrive and ensure proper introductions
• Assist in scheduling and confirming sales appointments
• Support sales and internal teams with communication and coordination
• Maintain a professional and positive presence at all times
• Type memos, correspondence, reports, and other documents as needed
• Provide general administrative and front desk support
• Assist with additional tasks as assigned by management

Job description

Krause Auto Group is seeking a friendly Receptionist / Customer Experience Coordinator to join our front desk team. You’ll be the first impression for customers and ensure every interaction starts with a professional, welcoming experience.

This role involves answering calls, greeting customers, directing them to the right department, scheduling appointments, and providing general administrative support. Valid driver’s license required; growth opportunities within the multi-brand dealership.