Automotive Front Desk & Customer Experience Pro

Krause Auto Group; Cape Coral, Northern (FL, KY); Hybrid; USD 30,000 - 46,000; Full time

Benefits offered by this job

Free health insurance

401(k) with company match

HSA contributions

Dental & vision insurance

Paid vacation

PTO and holidays

Career advancement

Employee discounts

Family-owned culture

Long-term career stability

Supportive team environment

Job summary

Krause Auto Group is seeking a friendly, professional Receptionist / Customer Experience Coordinator to join our team in Florida. This front-line role creates a welcoming environment and ensures every customer interaction starts with a positive, professional experience.

Join a family-owned dealership with long-term career growth, competitive benefits, and opportunities to advance from within as you support customers across BMW, Mercedes-Benz, Ford, and more.

Qualifications

• Friendly, professional, and well organized.
• Excellent phone etiquette and greeting skills.

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner.
• Greet and welcome customers and direct them to the appropriate department.
• Notify sales or service staff when customers arrive and ensure proper introductions.

Skills

Customer service

Professional demeanor

Organizational skills

Tools

Phone system

Greeting/interpersonal skills

Job description

Krause Auto Group is seeking a friendly, professional Receptionist / Customer Experience Coordinator to join our team in Florida. This front-line role creates a welcoming environment and ensures every customer interaction starts with a positive, professional experience.

Join a family-owned dealership with long-term career growth, competitive benefits, and opportunities to advance from within as you support customers across BMW, Mercedes-Benz, Ford, and more.