Automotive Receptionist

Krause Auto Group; Cape Coral, Northern (FL, KY); Hybrid; USD 30,000 - 46,000; Full time

Benefits offered by this job

Free health insurance

401(k) with company match

HSA contributions

Dental & vision insurance

Paid vacation

PTO and holidays

Career advancement

Employee discounts

Family-owned culture

Long-term career stability

Supportive team environment

Job summary

Krause Auto Group is seeking a friendly, professional Receptionist / Customer Experience Coordinator to join our team in Florida. This front-line role creates a welcoming environment and ensures every customer interaction starts with a positive, professional experience.

Join a family-owned dealership with long-term career growth, competitive benefits, and opportunities to advance from within as you support customers across BMW, Mercedes-Benz, Ford, and more.

Qualifications

• Friendly, professional, and well organized.
• Excellent phone etiquette and greeting skills.

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner.
• Greet and welcome customers and direct them to the appropriate department.
• Notify sales or service staff when customers arrive and ensure proper introductions.

Skills

Customer service

Professional demeanor

Organizational skills

Tools

Phone system

Greeting/interpersonal skills

Job description

Receptionist

Front Desk | Customer-Facing Role | Career Growth Opportunity

Krause Auto Group

Be the First Impression That Sets the Tone for the Entire Dealership Experience

Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

• Free health insurance option available
• 401(k) with company match
• HSA company contributions
• Dental & vision insurance available
• Paid vacation, PTO, and holidays
• Career advancement opportunities—we promote from within
• Employee discounts on vehicles, parts & service
• Family-owned and operated culture
• Long-term career stability
• Supportive and team-oriented environment

What You’ll Do

As the Receptionist, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.

• Answer incoming dealership calls in a professional and friendly manner
• Greet and welcome customers and direct them to the appropriate department
• Notify sales or service staff when customers arrive and ensure proper introductions