Front Desk Guest Experience Associate — Flexible Hours

Merete Hotel Management; Springfield (OR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development / Advancement

Paid Time Off

Health Benefits

Travel Industry Discounts

Weekly pay

Job summary

Merete Hotel Management is seeking a Front Desk Agent to warmly welcome guests, manage reservations, and handle payments at check-in. You will use the hotel system to assign rooms, issue keys, and coordinate with other departments to meet guest needs.

Strong communication, reliable attendance, and cash handling experience are essential. On-site role with competitive pay, flexible scheduling, benefits, and opportunities for advancement.

Qualifications

• Customer service experience is required.
• Cash handling experience is preferred.
• Experience with computers and keyboard operation needed.
• Must pass criminal background check.

Responsibilities

• Register guests to the proper accommodations upon arrival.
• Make, change, or cancel guest reservations on request.
• Update information in the computer system as needed.
• Communicate with other departments to fulfill guest needs.
• Answer telephones.
• Maintain keys in secure areas.
• Attend all mandatory meetings.
• May drive Shuttle Van if applicable.
• Report unsafe conditions immediately.
• Keep work area neat and organized.

Skills

Customer service

Cash handling

Communication

Computer skills

Job description

Merete Hotel Management is seeking a Front Desk Agent to warmly welcome guests, manage reservations, and handle payments at check-in. You will use the hotel system to assign rooms, issue keys, and coordinate with other departments to meet guest needs.

Strong communication, reliable attendance, and cash handling experience are essential. On-site role with competitive pay, flexible scheduling, benefits, and opportunities for advancement.