Guest Experience Front Desk Specialist (Flexible Scheduling)

Merete Hotel Management; Roseburg (OR); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development / Advancement

Paid Time Off

Health Benefits

Travel Industry Discounts

Job summary

Merete Hotel Management is seeking a Front Desk Agent at the Hampton Inn and Suites Roseburg in Roseburg, OR. You will greet guests, register arrivals, issue room keys, handle reservations, and process payments with a friendly, efficient service mindset.

The role requires strong customer service, basic computer skills, cash handling experience, and the ability to work a flexible shift. Travel industry discounts and health benefits are offered, with weekly pay and opportunities for career

Qualifications

• Customer service experience required.
• Cash handling experience preferred.
• Experience with computers/keyboard entry.

Responsibilities

• Register guests to the proper accommodations upon arrival.
• Make, change, or cancel guest reservations as requested.
• Accommodate guests with problems or requests.
• Update information in the computer system as needed.
• Communicate with other departments to fulfill guest needs.
• Answer telephones.
• Maintain keys in secure areas.
• Attend all mandatory meetings.
• May be required to drive Shuttle Van if applicable.
• Report all unsafe conditions immediately.
• Keep work area neat and organized.
• Maintain regular and reliable attendance and punctuality.

Skills

Customer service

Cash handling

Computer literacy

Job description

Merete Hotel Management is seeking a Front Desk Agent at the Hampton Inn and Suites Roseburg in Roseburg, OR. You will greet guests, register arrivals, issue room keys, handle reservations, and process payments with a friendly, efficient service mindset.

The role requires strong customer service, basic computer skills, cash handling experience, and the ability to work a flexible shift. Travel industry discounts and health benefits are offered, with weekly pay and opportunities for career