Guest Experience Agent — Boutique Hotel

Remington Hospitality; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Le Meridien Fort Worth is seeking a friendly Front Desk Associate to welcome guests, handle check-in/check-out, and support reservations. You will post charges accurately and maintain front office systems while delivering exceptional service in a historic boutique hotel setting.

The role requires a team-oriented approach, strong communication, and the ability to work a flexible schedule including nights and weekends. If you enjoy creating memorable guest experiences, this is a great fit.

Qualifications

• High work ethic and self-initiative.
• Ability to work varying schedules including nights, weekends and holidays.
• Team player who provides great experiences for guests.
• Ability to work in a standard office environment.

Responsibilities

• Greet and communicate cordially with guests, promptly checking them in and out.
• Assist in pre-registration and blocking of reservations when necessary.
• Post charges accurately and promptly.
• Maintain working knowledge of front office systems and daily transactions.
• Manage cash handling including cash, checks and credit card information.
• Review reservations with special requests and block rooms accordingly.

Skills

High work ethic

Team player

Communication skills

Flexible schedule

Guest service mindset

Job description

Le Meridien Fort Worth is seeking a friendly Front Desk Associate to welcome guests, handle check-in/check-out, and support reservations. You will post charges accurately and maintain front office systems while delivering exceptional service in a historic boutique hotel setting.

The role requires a team-oriented approach, strong communication, and the ability to work a flexible schedule including nights and weekends. If you enjoy creating memorable guest experiences, this is a great fit.