Front Desk Guest Experience Associate

European Wax Center, Inc.; Greensburg (Westmoreland County); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical and supplemental insurance

401(k) with employer match

Paid time off

50% off EWC waxing services

40% off EWC skincare products

Earn STRUT Bucks through performance

Job summary

Ballast Wax, a European Wax Center franchisee, is hiring a Guest Service Associate in Greensburg, PA. You’ll be the face of the brand, greeting guests, educating on services and products, handling the front desk, and supporting daily operations.

This role offers part-time and full-time schedules, competitive hourly pay with commissions, and benefits including insurance, 401(k) with employer match, and staff discounts. Learn, grow, and contribute to a welcoming center culture.

Qualifications

• Greet guests warmly and educate them on services and policies.
• Manage reservation book, answer phones, and handle guest inquiries.
• Maintain a clean, welcoming lobby and assist front desk operations.

Responsibilities

• Greet guests professionally and provide a warm, first-impression experience.
• Educate guests on services, policies, and expectations for visits.
• Answer phones, manage reservations, and assist with guest inquiries.

Skills

Customer service

Sales / upselling

Cash handling / POS

Communication

Tools

POS system

Job description

Ballast Wax, a European Wax Center franchisee, is hiring a Guest Service Associate in Greensburg, PA. You’ll be the face of the brand, greeting guests, educating on services and products, handling the front desk, and supporting daily operations.

This role offers part-time and full-time schedules, competitive hourly pay with commissions, and benefits including insurance, 401(k) with employer match, and staff discounts. Learn, grow, and contribute to a welcoming center culture.