Front-Desk Guest Experience Associate

Bass Pro, LLC; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is hiring a part-time Greeter to deliver a welcoming, high-energy customer experience at the front of the store. The role involves greeting guests, sharing information about promotions, directing customers, and assisting with front-end tasks to support smooth store operations.

The ideal candidate will have prior customer service experience, excellent communication skills, and the ability to stay organized in a fast-paced environment.

Qualifications

• Experience in a customer service environment is required.
• Excellent verbal and written communication skills are essential.
• Able to adapt to new procedures and maintain initiative without supervision.

Responsibilities

• Greet all customers promptly in a friendly, outgoing manner.
• Promote programs and promotions including CLUB Membership and in-store pickup.
• Maintain professional appearance and assist with front-end duties as needed.
• Check in merchandise returns and vendor visitors with proper logs.
• Inform customers about events and promotions and share promotional materials.
• Keep entryways clean, safe, and organized for guests and staff.
• Assist with guest check-in for firearms in accordance with SOP, without handling the firearm.
• Perform other duties as assigned.

Skills

Organization

Customer service

Communication

Adaptability

Self-motivation

Education

High School Diploma or equivalent

Job description

Bass Pro Shops is hiring a part-time Greeter to deliver a welcoming, high-energy customer experience at the front of the store. The role involves greeting guests, sharing information about promotions, directing customers, and assisting with front-end tasks to support smooth store operations.

The ideal candidate will have prior customer service experience, excellent communication skills, and the ability to stay organized in a fast-paced environment.