Front Desk Guest Experience Associate (Part-Time)

Bass Pro Outdoor World; Garner (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental insurance

Vision insurance

401k retirement savings

Job summary

Bass Pro Shops is seeking a friendly Greeter to welcome customers and provide information, directions, and promotional materials at the front of the store. You will handle merchandise check-ins and assist with events and promotions while maintaining a clean and safe entry area.

The role emphasizes a positive, outgoing demeanor, adherence to dress code, and strong customer service skills. This is a part-time front-line position in a US store with standard retail benefits.

Qualifications

• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Excellent organization skills and attention to details.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greet all customers in a prompt and friendly manner.
• Promote programs including CLUB Membership and in-store promotions.
• Model brand standards and maintain a professional appearance.
• Check in customer merchandise and vendor visitors as required.
• Inform customers about events, sales, and promotions with promotional materials.
• Keep entryway and work area clean, safe, and organized.
• Facilitate guest check-in for firearms per SOP while not handling weapons.

Skills

Customer service

Oral communication

Written communication

Attention to detail

Self-motivation

Education

High School Diploma or Equivalent

Job description

Bass Pro Shops is seeking a friendly Greeter to welcome customers and provide information, directions, and promotional materials at the front of the store. You will handle merchandise check-ins and assist with events and promotions while maintaining a clean and safe entry area.

The role emphasizes a positive, outgoing demeanor, adherence to dress code, and strong customer service skills. This is a part-time front-line position in a US store with standard retail benefits.