Front Desk Guest Experience Agent | Weekend & Day Shifts

Aimbridge Hospitality; Golden (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k

Job summary

Courtyard Denver West in Golden, CO is seeking a Front Desk Agent to deliver outstanding guest service from check-in to checkout. You are the face of the hotel, ensuring a warm welcome, accurate reservations, and a smooth guest experience while balancing administrative tasks with a friendly, professional demeanor.

The role requires weekend availability and involves handling reservations, guest requests, and billing details, using hotel software and Microsoft Office.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm, superior guest service and smooth check-ins/check-outs.
• Communicate clearly with guests and team to ensure seamless operations.
• Resolve issues quickly with proactive, friendly problem solving.
• Multitask effectively, manage reservations, payments, and room details.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High School Diploma

Tools

Hotel management software

Microsoft Office

Job description

Courtyard Denver West in Golden, CO is seeking a Front Desk Agent to deliver outstanding guest service from check-in to checkout. You are the face of the hotel, ensuring a warm welcome, accurate reservations, and a smooth guest experience while balancing administrative tasks with a friendly, professional demeanor.

The role requires weekend availability and involves handling reservations, guest requests, and billing details, using hotel software and Microsoft Office.