Front Desk Guest Experience Agent (PT/FT, Daily Pay)

Aimbridge Hospitality, LLC; Charleston (SC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Renaissance Charleston Historic District Hotel is seeking a Front Desk Agent to deliver exceptional guest experiences at a historic downtown Charleston property. You will greet guests, manage check-ins/outs, and coordinate with the team to ensure smooth operations.

Key responsibilities include handling reservations, addressing requests, and maintaining accurate front desk processes. Prior hospitality exposure and familiarity with hotel software will help you excel in this role.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: provide warm welcomes and top-tier service to guests.
• Communication Champ: convey messages clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: address challenges rapidly to ensure smooth operations.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service

Communication

Quick-thinking

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Renaissance Charleston Historic District Hotel is seeking a Front Desk Agent to deliver exceptional guest experiences at a historic downtown Charleston property. You will greet guests, manage check-ins/outs, and coordinate with the team to ensure smooth operations.

Key responsibilities include handling reservations, addressing requests, and maintaining accurate front desk processes. Prior hospitality exposure and familiarity with hotel software will help you excel in this role.