The Lindy Renaissance Charleston Hotel - Front Desk Agent

Aimbridge Hospitality; Charleston (SC); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Résumé du poste

Renaissance Charleston Historic District Hotel is seeking a Front Desk Agent to deliver exceptional guest experiences at a historic downtown Charleston property. You will greet guests, manage check-ins/outs, and coordinate with the team to ensure smooth operations.

Key responsibilities include handling reservations, addressing requests, and maintaining accurate front desk processes. Prior hospitality exposure and familiarity with hotel software will help you excel in this role.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsabilités

• Guest Service Superstar: provide warm welcomes and top-tier service to guests.
• Communication Champ: convey messages clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: address challenges rapidly to ensure smooth operations.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Connaissances

Guest service

Communication

Quick-thinking

Multitasking

Formation

High school diploma or equivalent

Outils

Hotel management software

Microsoft Office

Description du poste

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

AM AND PM SHIFTS

PART TIME AND FULL TIME

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Renaissance Charleston Historic District Hotel is located in the heart of historic downtown Charleston. Guests can take a refreshing plunge in the pool or grab a bite to eat at the on-site restaurant. The property is located 3 blocks away from the City Market and King Street shops All rooms are elegantly furnished and have marble bathrooms. Each comes with a 32-inch flat screen TV with cable and satellite channels. There is a mini-bar along with tea and coffee making facilities in every room. Room service and a concierge are available. 2,759 of meeting and event space is offered.

Application deadline for Colorado positions: AM AND PM SHIFTS PART TIME AND FULL TIME