Front Desk Guest Experience Agent — Growth & Benefits

Hyatt Taleo; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Hotel travel discounts

Health benefits

Retirement savings

Excellent training and development

Global Hyatt opportunities

Tuition reimbursement

Free employee meals

Job summary

Royal Palms Resort and Spa is seeking a Front Office Agent (Full Time) in Phoenix. The role handles guest registration, promotes hotel services, and serves as the face of Hyatt for guests.

The position requires strong verbal and written communication, physical stamina, and availability on weekends/holidays. Prior hospitality experience is preferred, with benefits included for full-time staff.

Qualifications

• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Previous hospitality experience preferred.
• Availability to work weekends and holidays.

Responsibilities

• Manage the guest registration process and promote hotel services.
• Process payments and respond to guest inquiries.
• Assist with luggage and occasionally cars.
• Be the face of Hyatt as a Front Office Associate.

Skills

Verbal & written communication

Stand for long

Hospitality experience

Weekend/holiday availability

Job description

Royal Palms Resort and Spa is seeking a Front Office Agent (Full Time) in Phoenix. The role handles guest registration, promotes hotel services, and serves as the face of Hyatt for guests.

The position requires strong verbal and written communication, physical stamina, and availability on weekends/holidays. Prior hospitality experience is preferred, with benefits included for full-time staff.