Front Office Agent (Part Time) – Royal Palms Resort and Spa

Hyatt Taleo; Phoenix (AZ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Hotel travel discounts

Health benefits – medical, dental and视

Job summary

Royal Palms Resort and Spa is seeking a Front Office Agent for a part-time position in Phoenix. The role involves guest registration, payment processing, responding to inquiries, assisting with luggage, and occasional car services. You will be the face of Hyatt and help create memorable guest experiences.

Starts at $20/hour with opportunities to work weekends and holidays. Ideal candidates have hospitality experience and strong communication skills, and they must be eligible to work in the

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods.
• Hospitality experience is preferred.
• Availability to work weekends and holidays.

Responsibilities

• Register guests at check-in and explain hotel services and promotions.
• Process payments and handle guest inquiries promptly.
• Assist guests with luggage and occasionally car services.
• Represent Hyatt as the face of Front Office and ensure a positive guest experience.

Skills

Customer focus

Verbal communication

Written communication

Stamina

Hospitality experience

Weekend availability

Job description

Front Office Agent (Part Time) – Royal Palms Resort and Spa | PHO004646

Description

Starts at $20/hour

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquires assisting with luggage and occasionally cars. You’ll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we’d love to hear from you!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Previous hospitality experience preferred
• Availability to work weekends and holidays

Why work for Royal Palms Resort and Spa?

• Work alongside some of the best colleagues in hospitality and be part of a fun, supportive team culture!
• Hotel Travel Discounts- Complimentary & Discounted Hyatt Hotel Room Nights
• Health Benefits – Comprehensive Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Enjoy free employee meals in our employee dining hall

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Proof of eligibility to work in the United States is required, as well as a completed background check.

Primary Location

US-AZ-Phoenix

Organization

Royal Palms Resort and Spa

Pay Basis

Hourly US Dollar (USD)

Job Level

Hourly/Entry Level Employee | Part-time

Job

Front Office