Front Office Agent (Full Time) – Royal Palms Resort and Spa

Hyatt Taleo; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Hotel travel discounts

Health benefits

Retirement savings

Excellent training and development

Global Hyatt opportunities

Tuition reimbursement

Free employee meals

Job summary

Royal Palms Resort and Spa is seeking a Front Office Agent (Full Time) in Phoenix. The role handles guest registration, promotes hotel services, and serves as the face of Hyatt for guests.

The position requires strong verbal and written communication, physical stamina, and availability on weekends/holidays. Prior hospitality experience is preferred, with benefits included for full-time staff.

Qualifications

• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Previous hospitality experience preferred.
• Availability to work weekends and holidays.

Responsibilities

• Manage the guest registration process and promote hotel services.
• Process payments and respond to guest inquiries.
• Assist with luggage and occasionally cars.
• Be the face of Hyatt as a Front Office Associate.

Skills

Verbal & written communication

Stand for long

Hospitality experience

Weekend/holiday availability

Job description

Front Office Agent (Full Time) – Royal Palms Resort and Spa | PHO004643

Description

Starts at $20/hour

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquires assisting with luggage and occasionally cars. You’ll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we’d love to hear from you!

Qualifications

• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Previous hospitality experience preferred
• Availability to work weekends and holidays

Why work for Royal Palms Resort and Spa?

• Work alongside some of the best colleagues in hospitality and be part of a fun, supportive team culture!

• Hotel Travel Discounts- Complimentary & Discounted Hyatt Hotel Room Nights

• Health Benefits – Comprehensive Medical Dental and Vision Insurance (Full-time colleagues)

• Retirement savings plan

• Excellent training and professional development

• Opportunities to work around the world with Hyatt Hotels and Resorts

• Tuition/Wellness reimbursement, up to $1,000 a year!

• Enjoy free employee meals in our employee dining hall

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Primary Location

: US-AZ-Phoenix

Organization

: Royal Palms Resort and Spa

Pay Basis

: Hourly US Dollar (USD)

Job Level

: Hourly/Entry Level Employee | Full-time

Job

: Front Office