Front Desk Guest Experience Agent — Flexible Schedule

TownePlace Suites Titusville Kennedy Space Center

Titusville (FL)

On-site

USD 21,000 - 22,000

Full time

14 days+

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Job summary

WizeHire, Inc is seeking a Front Desk Agent in Titusville, FL to be the first point of contact for guests and to create a welcoming experience.

You will handle registrations, answer calls, manage the switchboard, take reservations, and coordinate with housekeeping to resolve guest needs. The role requires a guest-focused mindset and physical ability to stand, walk, and lift up to 25 pounds; weekend and holiday availability is expected.

Qualifications

  • Customer-service experience preferred but not required.
  • Strong guest-focused mindset and communication skills.
  • Ability to stand, walk, and lift up to 25 pounds.

Responsibilities

  • Welcome guests and manage registration.
  • Coordinate with housekeeping and maintenance to address concerns.
  • Operate hotel switchboard and transfer calls.
  • Take reservations in person, email, or phone.
  • Manage check-ins and check-outs.
  • Availability to work flexible schedules including weekends and holidays.

Skills

Customer service
Hospitality
Communication

Job description

WizeHire, Inc is seeking a Front Desk Agent in Titusville, FL to be the first point of contact for guests and to create a welcoming experience.

You will handle registrations, answer calls, manage the switchboard, take reservations, and coordinate with housekeeping to resolve guest needs. The role requires a guest-focused mindset and physical ability to stand, walk, and lift up to 25 pounds; weekend and holiday availability is expected.

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