Front Desk & Guest Experience Agent

Hyatt Hotels Corporation; Conroe (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Agent to greet guests, manage check-in/check-out, and communicate hotel services and promotions. This on-site, entry-level role supports a welcoming guest experience at our Hyatt properties.

As a Front Office Agent, you will handle payments, answer inquiries, and stand for long shifts while delivering attentive service. Training is provided for candidates with a passion for hospitality.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Greet guests and assist with check-in and check-out in a courteous manner.
• Explain hotel services and promotions to guests and assist with inquiries.
• Process payments and handle guest requests and issues as they arise.

Skills

Guest service

Communication skills

Stamina

Job description

Hyatt Hotels Corporation is seeking a Front Office Agent to greet guests, manage check-in/check-out, and communicate hotel services and promotions. This on-site, entry-level role supports a welcoming guest experience at our Hyatt properties.

As a Front Office Agent, you will handle payments, answer inquiries, and stand for long shifts while delivering attentive service. Training is provided for candidates with a passion for hospitality.