Front Office Host to Elevate Guest Experiences & Free Meals

Hyatt Hotels Corporation; Town of Thompson (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Free room nights

Medical, Dental, and Vision insurance

401K with company match

Free employee meals during shift

Generous paid time off

Employee stock purchase plan

Ski Pass

Job summary

Hyatt Hotels Corporation is hiring Front Office Agents to manage guest registration and promote hotel services. This frontline role offers interaction with guests, opportunities to influence the guest experience, and involvement in payment processing and inquiries.

Qualified candidates will demonstrate refined communication skills, professional demeanor, and the ability to work a flexible schedule including weekends and holidays. Sponsorship for work authorization or visas is not available.

Qualifications

• Refined verbal and written communication skills.
• Ability to stand for entire shift and walk long distances.
• Ability to lift, push, pull and carry moderate amount of weight.
• Must be able to make quick decisions in tough situations.
• Experience with Front Office Host operations preferred.
• Proficient in general computer knowledge.
• Candidates should be detail oriented and organized.
• Flexible Schedule including Weekends, and Holidays.

Responsibilities

• Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions.
• You'll be the face of Hyatt as a Front Office Agent.
• Other duties may include processing forms of payment and responding to guest inquiries.

Skills

Communication skills

Customer service

Detail oriented

Proactive

Job description

Hyatt Hotels Corporation is hiring Front Office Agents to manage guest registration and promote hotel services. This frontline role offers interaction with guests, opportunities to influence the guest experience, and involvement in payment processing and inquiries.

Qualified candidates will demonstrate refined communication skills, professional demeanor, and the ability to work a flexible schedule including weekends and holidays. Sponsorship for work authorization or visas is not available.