Front Desk Agent — Guest Experience Champion

Aimbridge Hospitality, LLC; New Orleans (LA); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Agent to welcome guests, handle check-ins/check-outs, and resolve requests with a smile. You’ll be the face of the hotel, delivering a seamless guest experience on a daily basis.

The ideal candidate loves hospitality, thrives under pressure, and excels at multitasking while staying guest-focused. Experience in hotels and familiarity with hotel software are a plus, in a lively Canal Street location.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.
• Customer service oriented with strong communication skills.

Responsibilities

• Guest Service Superstar: delivering warm service to guests and ensuring a memorable stay.
• Communication Champ: clear, confident interactions with guests and team.
• Quick-Thinking Problem Solver: respond rapidly to issues to maintain smooth operations.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in hotel industry preferred

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality, LLC is seeking a Front Desk Agent to welcome guests, handle check-ins/check-outs, and resolve requests with a smile. You’ll be the face of the hotel, delivering a seamless guest experience on a daily basis.

The ideal candidate loves hospitality, thrives under pressure, and excels at multitasking while staying guest-focused. Experience in hotels and familiarity with hotel software are a plus, in a lively Canal Street location.