Front Desk & Growth Specialist – Insurance Office

Christine Relyea; New York (NY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Christine Relyea State Farm Agent in New York is seeking a Receptionist - State Farm Agent Team Member to greet clients, handle calls, and support daily operations. The ideal candidate is organized, service oriented, and capable of engaging in sales conversations to identify opportunities for insurance options while maintaining accurate records and providing friendly, proactive customer service.

This on-site role offers a friendly team environment and room for growth within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations to identify opportunities.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Christine Relyea State Farm Agent in New York is seeking a Receptionist - State Farm Agent Team Member to greet clients, handle calls, and support daily operations. The ideal candidate is organized, service oriented, and capable of engaging in sales conversations to identify opportunities for insurance options while maintaining accurate records and providing friendly, proactive customer service.

This on-site role offers a friendly team environment and room for growth within the agency.