Front Desk & Client Services Specialist — Insurance Team

State Farm; Town of Canajoharie (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in New York is seeking a Receptionist to join our team. You will greet customers in person and over the phone, schedule appointments, and manage office communications.

The ideal candidate is highly organized, detail-oriented, and committed to excellent customer service. You should be comfortable with sales conversations and basic CRM software, with opportunities for training and advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales awareness

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in New York is seeking a Receptionist to join our team. You will greet customers in person and over the phone, schedule appointments, and manage office communications.

The ideal candidate is highly organized, detail-oriented, and committed to excellent customer service. You should be comfortable with sales conversations and basic CRM software, with opportunities for training and advancement.