Receptionist - State Farm Agent Team Member

Christine Relyea - State Farm Agent; New York (NY); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Descripción de la vacante

Christine Relyea State Farm Agent in New York is seeking a Receptionist - State Farm Agent Team Member to greet clients, handle calls, and support daily operations. The ideal candidate is organized, service oriented, and capable of engaging in sales conversations to identify opportunities for insurance options while maintaining accurate records and providing friendly, proactive customer service.

This on-site role offers a friendly team environment and room for growth within the agency.

Formación

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations to identify opportunities.
• Basic computer skills including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Conocimientos

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:

Christine Relyea - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.