Front Desk Experience Specialist

Aimbridge Hospitality; Williston (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Landmark Suites in Williston, ND is seeking a Front Desk Agent to deliver warm welcomes and seamless guest experiences. You will handle check-ins, reservations, and guest inquiries while maintaining a professional, friendly demeanor throughout each shift.

The role requires excellent communication, multitasking ability, and a passion for hospitality. Experience with hotel software and MS Office is preferred, and the team emphasizes collaboration and employee growth.

Qualifications

• High school diploma or equivalent required; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Greet guests and manage check-ins/outs with a welcoming, efficient approach.
• Communicate clearly with guests and team to keep operations smooth.
• Resolve guest issues quickly and professionally to ensure satisfaction.
• Juggle reservations, front desk tasks, and financial details with accuracy.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Hotel software familiarity

Tools

Microsoft Office

Job description

Landmark Suites in Williston, ND is seeking a Front Desk Agent to deliver warm welcomes and seamless guest experiences. You will handle check-ins, reservations, and guest inquiries while maintaining a professional, friendly demeanor throughout each shift.

The role requires excellent communication, multitasking ability, and a passion for hospitality. Experience with hotel software and MS Office is preferred, and the team emphasizes collaboration and employee growth.