Front Desk Experience Specialist

Masters Services Inc.; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Master Foundation & Crawl Space Repair is seeking a Front Desk Receptionist in Knoxville to be the friendly first contact for customers and visitors. You will manage calls, direct inquiries, and support daily administrative tasks to keep the office running smoothly.

Ideal candidates bring a customer-focused attitude, professional communication, and the ability to multitask in a fast-paced team setting, contributing to a positive office culture and reliable customer service.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service or call center experience preferred.
• Must be 18 years of age or older.

Responsibilities

• Serve as the first point of contact for incoming calls and visitors.
• Route calls and inquiries to the appropriate departments efficiently and professionally.
• Provide administrative support across multiple teams as needed.
• Process incoming and outgoing mail and packages.
• Maintain organization and accuracy in daily front office operations.
• Contribute to a positive and professional office environment.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Attention to detail

Team player

Computer skills

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Master Foundation & Crawl Space Repair is seeking a Front Desk Receptionist in Knoxville to be the friendly first contact for customers and visitors. You will manage calls, direct inquiries, and support daily administrative tasks to keep the office running smoothly.

Ideal candidates bring a customer-focused attitude, professional communication, and the ability to multitask in a fast-paced team setting, contributing to a positive office culture and reliable customer service.