Front Desk Specialist - Customer Experience

Master-Foundation-; Knoxville (TN); On-site; USD 27,000 - 36,000; Full time

Job summary

Master Foundation & Crawl Space Repair seeks a Front Desk Receptionist to be the first contact for customers, handling calls and directing inquiries while supporting daily administrative tasks.

The role requires strong customer service, basic computer skills, and the ability to multitask in a fast-paced environment. This full-time on-site position offers growth and a team-oriented culture.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service or call center experience preferred.
• Must be 18 years of age or older.

Responsibilities

• Serve as the first point of contact for incoming calls and visitors.
• Route calls and inquiries to the appropriate departments efficiently and professionally.
• Provide administrative support across multiple teams as needed.
• Process incoming and outgoing mail and packages; maintain front office organization.
• Contribute to a positive and professional office environment.

Skills

Customer service

Call center experience

Multitasking

Communication skills

Microsoft Word

Microsoft Excel

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Master Foundation & Crawl Space Repair seeks a Front Desk Receptionist to be the first contact for customers, handling calls and directing inquiries while supporting daily administrative tasks.

The role requires strong customer service, basic computer skills, and the ability to multitask in a fast-paced environment. This full-time on-site position offers growth and a team-oriented culture.